Jobs having problems with BMC Xpeditor TSO and CAIENF Broadcom Common Services
Article ID: 267884
Updated On:
Products
Issue/Introduction
Since applying the new Levelset63A z/OS2.5 upgrade with maintenance drops on BMC and Broadcom software error messages below appear in some of the jobs:
XPEDITER/TSO SVC 42 ATTACH PREVIOUS DEQ FAILURE DETECTEDXPEDITER/TSO SVC 42 ATTACH PREVIOUS DEQ FAILURE DETECTEDXPEDITER/TSO SVC 42 ATTACH PREVIOUS DEQ FAILURE DETECTEDXPEDITER/TSO SVC 42 ATTACH PREVIOUS DEQ FAILURE DETECTEDXPEDITER/TSO SVC 42 ATTACH SVC ENQ FAILURE RC=16XPEDITER/TSO SVC 42 ATTACH PREVIOUS DEQ FAILURE DETECTEDXPEDITER/TSO SVC 42 ATTACH SVC ENQ FAILURE RC=16
CCSR061I PSW: 00000000 00000000 070C2000 814B382E CAS9331I - SVC dump for task CAS9EVNP captured CCSR060I BREAKING EVENT ADDRESS: 00000000 014B37D4 CCSR061I PSW: 07042000 80000000 00000000 014B382E CCSR062I ILC: 04 INTERRUPT CODE: 30 CCSR067I COMPLETION CODE S0E0 REASON CODE 00000030
The SVC dumps were seen in task CAIENF (Broadcom Common Services)
QEOS 21.09.47 STC34513 IEA794I SVC DUMP HAS CAPTURED: 675 675 DUMPID=001 REQUESTED BY JOB (jobname) 675 DUMP TITLE=COMPID=CAENF,ISSUER=CAS9DUMP,MODULE=NONE,ABEND=S0E 675 REASON=00000030
The jobs appear to complete and are not required to be restarted/reran. No obvious impact noted.
Environment
Release : 15.0
Resolution
ENF is only the victim.
The dump shows the problem is that some SSI hook is driving code that issues a WTO, which in turn drives the SSI hooks which turn turn issues a WTO which drives the SSI hooks, etc...(recursion).
The WTO being issued(recursively) is:
XPEDITER/TSO SVC 42 ATTACH PREVIOUS DEQ FAILURE DETECTED
It is being issued from what appears to be BMC Xpeditor module: XPMSVC42
BMC have confirmed the problem to be caused by their product Xpeditor/TSO.
BMC has fixed the problem in Xpediter/TSO 17.2 PTF XTN199A.
Since the change of product name it's recommend to apply the PTF XTN200A (which includes XTN199A).
And - be aware of the HOLDDATA for this PTF ..
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