Launching Spectrum WebApp page was directed to OneClick page
Article ID: 267857
Updated On:
Products
Issue/Introduction
After upgrading Spectrum from v22.2.1 to v22.2.8, launching the WebApp page redirects to OneClick Page.
The following error is seen in the $SPECROOT/webtomcat/logs/catalina.out file:
2023-06-12 17:06:08,889 INFO [Admin Websocket Service Timer] (AdminWebSocketServiceImpl.java:358) Websocket closed to server id [null], url [ws://OneClick:9443/spectrum]. Reconnect in 5000ms.2023-06-12 17:06:10,143 WARN [Admin Websocket Service Timer] (AdminWebSocketConnectionImpl.java:164) Websocket connection to server [ws://OneClick:9443/spectrum] is not open! Ignoring send message.2023-06-12 17:06:13,889 INFO [Admin Websocket Service Timer] (AdminWebSocketConnectionImpl.java:135) Starting websocket connection to server [ws://OneClick:9443/spectrum].2023-06-12 17:06:13,894 ERROR [Admin Websocket Service Timer] (AdminWebSocketServiceImpl.java:290) Failed to connect websocket to server [ws://OneClick:9443/spectrum]! Failed to connect to websocket
The following error is seen in the $SPECROOT/webtomcat/bin/logs/webswing.log file:
2023-06-12 16:22:29,028 INFO [Webswing Process Handler] (SwingProcessImpl.java:219) [oneclickwebapp_anonym_null_1686601347918] ERROR: Failed to connect websocket to server [ws://OneClick:9443/spectrum/oneclickwebapp/async/app-bin]! -> Connection failed. | 2023-06-12 16:22:29,028 INFO [Webswing Process Handler] (SwingProcessImpl.java:219) [oneclickwebapp_anonym_null_1686601347918] ERROR: Exiting application because it could not connect to server -> jakarta.websocket.DeploymentException: Connection failed.
Environment
Release : Any
Component: WebApp
Cause
The user changed the https port in the $SPECROOT/webtomcat/conf/server.xml from the default 9443 to 8483 but did not change the port in the $SPECROOT/webtomcat/webswing/webswing.config file
Resolution
Update the $SPECROOT/webtomcat/webswing/webswing.config file with the correct port. Then restart tomcat and webtomcat.
Feedback
