Setting default user timezone from LDAP sync job

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

The users in our environment are created via the LDAP sync job. All the users that are created via LDAP have their timezone defaulted to "GMT:Dublin, Edinburgh, Lisbon, London".

We would like to have this default timezone changed to a different one, is there any way to do this?

Environment

Release : 16.1.0

Resolution

The LDAP sync job is not syncing this attribute and it is also not possible to change the default timezone for those users.

This should be proposed as an enhancement to Product Management on the Customer Innovation Panel calls.