Agent Status export values need to be mapped to UI values and localized.

Products

• Data Loss Prevention
• Data Loss Prevention Enforce

Issue/Introduction

When exporting the agent report in CSV format, the report shows agent status as Agent_up, agent_down or agent_escalate, however in enforce console, it shows status as OK, warning or critical. The report should show correct mapping per enforce UI.

Environment

DLP 15.8 MP3 / 16.0 

Cause

Exporting the agent status using these values is by design. You need to refer to the following table to understand what these values are referring to:

CSV Export	Agent.Status DB Field	Agent Overview
agent_up	1	OK
agent_escalate	2	Warning
agent_down	3	Critical

Resolution

There is a product enhancement request DLP-73153 for agent status export values to be mapped to UI values and localized. This will be addressed in a future release of DLP.