scheduled Ad-hoc reports did not run successfully

Products

• Clarity PPM SaaS

Issue/Introduction

Some scheduled Ad-hoc reports did not run successfully. If we run them manually they work ok. 

Environment

Release : 16.1.2

Resolution

a) Log into Clarity as Admin

b) Hope / Advance Reporting

c) View / Schedule

d) Delete the schedule ad-hoc instances that failed

e) Reschedule the failed ad-hoc instances

d) Select only parameters that required

e) Schedule the instance

Next Run the Reports will run successfully