rsp probe throwing false 'missing' alerts

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)
• CA Unified Infrastructure Management On-Premise (Nimsoft / UIM)

Issue/Introduction

Intermittently, the rsp probe will report something as missing. Usually a disk, sometimes swap or other metric.

Often this is just a single alert, then the fault clears, sometimes the fault persists for tens of samples before clearing.

Traced one such alert by setting log level=5 on the rsp probe and found that the result of the 'df' command clearly included all filesystems, yet immediately after the probe alerted that one was missing.

Environment

Release : UIM 20.4*/23.4*

rsp :5.52/ 5.52 -T1

rsp probe runs on Windows

Target devices are Linux distribution

Resolution

This has been identified as a defect 

rsp-5.53-T3.zip attached to this KB has fix for this issue

 

Additional Information

DE561606