Configtool can't connect to SQL Server OM Web Viewer 12.1
search cancel

Configtool can't connect to SQL Server OM Web Viewer 12.1

book

Article ID: 267525

calendar_today

Updated On:

Products

Output Management Web Viewer

Issue/Introduction

Migrating our Web Viewer installation to an Azure server. During installation, the configtool is unable to connect to the local SQL server. I have created a SQL server account and installed the JDBC SQL driver.

Environment

  • Output Management Web Viewer 12.1
  • SQL Server

Resolution

Checking the configtool log, it showed a JDBC exception which led them to enable named pipes in the SQL configuration manager. The connection test is now successful.