Remove SCRT user admin access

Products

• COMMON SERVICES FOR Z/OS

Issue/Introduction

You have a person with SCRT Site Access and SCRT Site Administrator access that is no longer employed at the company. What is needed to remove this access?

 

Resolution

Since SCRT access is associated with a customer's access to the Broadcom Support Portal, a site administrator can remove Enterprise Access from the user for a specific Site ID / Customer.

The below Knowledge Article will provide the necessary information

Managing site ID permissions for a user as a User Administrator

Take note that even after the removal is done, a SCRT Administrator will still see the removed user defined to the SCRT application. However, the users SCRT Site Access and SCRT Site Administrator permissions should be set to "No" for the specific Site Id / Customer.