Box securlet API usage

Products

• CASB Securlet SAAS With DLP-CDS
• CASB Audit
• CASB Security Advanced
• CASB Security Premium
• CASB Security Standard
• CASB Securlet SAAS

Issue/Introduction

How to verify API usage against the Box Securlet?

Resolution

Contact support to request analysis of API usage for box.com.

Changes to root folders in box can recursively affect files and folders down the folder tree and cause a spike in API usage.  Increased API usage can also cause retries which further amplifies the issue.