Command 'admin content-jaspersoft csk' fails

Products

• Clarity PPM On Premise
• Clarity PPM SaaS

Issue/Introduction

Using the following command to import content into an organization in Jaspersoft Server, does not succeed:

admin content-jaspersoft csk -userName someUserName -password somePassword

An excerpt of the error from admin.log is as below:

31/42/2023, 10:39 (admin) Content File Name  jaspersoft_csk.zip
...
...
31/42/2023, 10:40 (admin) Updating Profile Attributes Mode...
31/42/2023, 10:40 (admin) Updating user profile attributes..
31/42/2023, 10:40 (admin) Failed to import content for tenant

Environment

Version: 16.1.1 Patch 1

Resolution

Changed the URL used to access the database.