Unable to access VNA Installer Download in Support Portal

Products

• Network Observability
• Virtual Network Assurance

Issue/Introduction

Unable to access VNA Installer Download in my Support Portal

Environment

Release : 23.3.x, 24.3.x

Cause

Starting with NetOps VNA 22.2.6+ there are two VNA installers:

Example:

• NetOps-SDX-23.3.x-Linux-RELEASE.tar.gz    

or

• NetOps-VNA-23.3.x-Linux-RELEASE.tar.gz   
  
  

The SDX Installer is the same as VNA, with 5 additional plugins: Aruba, DNAC, Fortinet, Meraki and AppNeta.

Resolution

• If you are not able to locate the NetOps-VNA-23.3.x-Linux-RELEASE.tar.gz or NetOps-VNA-24.3.x-Linux-RELEASE.tar.gz check for NetOps-SDX-23.3.x-Linux-RELEASE.tar.gz or NetOps-SDX-24.3.x-Linux-RELEASE.tar.gz located under NETWORK OBSERVABILITY in Support Portal Download section.
• If you are using Aruba, DNAC, Fortinet, Meraki or AppNeta make sure you obtain the NetOps-SDX-23.3.x or NetOps-SDX-24.3.x installer.

 

Additional Information

Refer to the NetOps documentation for additional info:

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-netops/23-3/upgrade-dx-netops/prepare-for-the-upgrade/product-downloads.html

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/dx-netops/24-3/upgrade-dx-netops/prepare-for-the-upgrade/product-downloads.html