Error while uploading key + certificate to PAM

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

Trying to import a valid key + certificate bundle to  PAM one gets a error about its contents and the certificate is not loaded

Environment

CA PAM all releases

Cause

One of the root causes for this is that the certificate part of the certificate + key file contains several certificates

Some Certification Authorities provide not only the final certificate but also the certificates of the certification authorities in the certification path. However,  CA PAM is able to deal with only one certificate, so if it finds more than one in the file being loaded it error out

Resolution

Make sure that the cettificate + key file contains a single certificate, not a chain of certificates, besides the private key