Change in channel name is removing channel from respective alerts setup
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Change in channel name is removing channel from respective alerts setup

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Article ID: 267193

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Updated On:

Products

DX Operational Intelligence

Issue/Introduction

We recently observed an issue when we tried to change the name of a Alert Channel and as soon as we changed the name the channel got removed associated alert setup. 

We had to move it back to the original name.

Environment

Release : 22.1

Resolution

Part of APM/OI 2023.5.1 OI 2023.5.1 and later

  1. Current contract with API is that APM sends channel names.
  2. In order to handle renaming, we have to change the contract to send channel ids and it requires changes in APM and in OI
  3. I have changed APM to send both ids and names
  4. When this APM release is deployed in production, OI can change their side, to start using ids instead of names.
  5. When OI is deployed, customer will see the change
  6. APM can stop sending names.