Error trying to upgrade or install the PAMSC endpoint using an RPM

Products

• CA Privileged Access Manager - Server Control (PAMSC)

Issue/Introduction

 

error: rpmdb: BDB0113 Thread/process 5889/140489895647104 failed: BDB1507 Thread died in Berkeley DB library

 

[root@ServerName  Production: /opt/CA/AccessControl/bin] ./SEOS_load -u
error: rpmdb: BDB0113 Thread/process 5889/140489895647104 failed: BDB1507 Thread died in Berkeley DB library
error: db5 error(-30973) from dbenv->failchk: BDB0087 DB_RUNRECOVERY: Fatal error, run database recovery
error: cannot open Packages index using db5 -  (-30973)
error: cannot open Packages database in /var/lib/rpm
error: rpmdb: BDB0113 Thread/process 5889/140489895647104 failed: BDB1507 Thread died in Berkeley DB library
error: db5 error(-30973) from dbenv->failchk: BDB0087 DB_RUNRECOVERY: Fatal error, run database recovery
error: cannot open Packages index using db5 -  (-30973)
error: cannot open Packages database in /var/lib/rpm
SEOS_load: Executing un/load exit file,  /opt/CA/AccessControl/exits/LOAD/SEOS_unload_int.always -pre
Ports - nothing to do ...
SEOS_load: Executing un/load exit file,  /opt/CA/AccessControl/exits/LOAD/SEOS_unload_unab.always -pre

 

 

Environment

Release : 14.1

Resolution

Client was able to cleanup the Linux RPM database and complete the upgrade