Password sync log error
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Password sync log error

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Article ID: 267098

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Updated On: 05-31-2023

Products

CA Identity Suite

Issue/Introduction

Seeing following errors in the pwdsync logs:

            Error: ldap_simple_bind() failed for 'ldaps://hostname2:20390'.
            LDAP error: Can't contact LDAP server.
            Error: ldap_simple_bind() failed for 'ldaps://hostname1:20390'.
            LDAP error: Can't contact LDAP server.

 

Environment

Release :  Identity Manager14.4

Cause

This is due to domain resolving issue 

Resolution

Change in the domain suffix search list on eta_pwdsync.conf

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