MUX - Grandchild Lookup Fails with CMN-0009

Products

• Clarity PPM SaaS
• Clarity PPM On Premise

Issue/Introduction

Lookup is not working in the New UX. The Lookup involves a sub-sub object (a grandchild object), but it fails when attempting to access a lookup value.

Summary: The customer has a fairly complex configuration with a custom Object that has two sub-objects, and those sub-objects each have a sub-sub object. When attempting to create an entry in the MUX for the sub-sub object, it fails due to an CMN-0009 Attribute has invalid Lookup Value error. If you attempt the same steps in Classic UI it works fine. 

 

Expected Results: It should create the entry without issue. 

 

Actual Results: CMN-0009: Attribute 'Custom Lookup' has invalid Lookup Value '5123456'

 

Workaround: None. 

Environment

Release : 16.1.0

Resolution

Resolved in 16.1.3 and 16.1.2.1. This was tracked as DE68923.