Delay in reporting in GUI
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Delay in reporting in GUI

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Article ID: 267005

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Updated On:

Products

Dynamic Capacity Intelligence

Issue/Introduction

The performance team noticed that on the DCI MSU Summary report, some LPARs were showing "0" MSUs consumed for a range of 5-minute intervals.  At a later time, all LPARs were showing the expected MSU consumption for those intervals. Is this expected behavior with DCI GUI - that reporting might be delayed for some LPARs, but be more current with others?

Environment

Release : 2.0

Resolution

The reported issue is related to some network delays, the controller and agent log need to be checked for TCPIP-related messages. 

For example, the agent log will have the below messages

 DCI2040I: INTERVAL DATA COLLECTION DELAY RESOLVED.
 
or multiple:
 
DCI2014I: TCP/IP CONNECTION TO CONTROLLER (RE)ESTABLISHED.