Internal Server Error integrating CABI with Spectrum

Products

• Spectrum
• Network Observability

Issue/Introduction

Error integrating CABI/JasperReports 7.9.x with Spectrum 22.x/23.x

Error: Internal Server Error. Integration failed

Environment

Release : 22.x/23.x

Cause

The Integration Components were not installed on the CABI/JasperReports machine.

Resolution

https://techdocs.broadcom.com/us/en/ca-enterprise-software/it-operations-management/spectrum/23-3/installing-and-upgrading/install-report-manager/cabi-jasperreports-server/cabi-jasperreports-server-integration-with-ca-spectrum.html

1) On the CABI host, download the spectrumConfigInstaller.jar file from the OneClick SRM server:

# wget --http-user=spectrum --ask-password --auth-no-challenge http://<OneClick_hosname>:<port>/spectrum/repmgr/admin/spectrumConfigInstaller.jar

2) Then run the following syntax to install the Integration Components:

<CABI_HOME>/java/bin/java -jar <spectrumConfigInstaller.jar file path>/spectrumConfigInstaller.jar -install

Example:

export IATEMPDIR=/CA/tmp

export JAVA_HOME=/CA/SharedComponents/CABI/java

/CA/SharedComponents/CABI/java/bin/java -jar /CA/SharedComponents/CABI/spectrumConfigInstaller.jar -install

Additional Information

If the JAVA_HOME environment variable is not set, the following error will be displayed:

Error: JAVA_HOME is not defined correctly.
  We cannot execute java

Key import failed.. Manually import th KeyStore to Jasperserver
Error: JAVA_HOME is not defined correctly.
  We cannot execute java

Key import failed.. Manually import th KeyStore to Jasperserver