CAPKI installation fails: Permission denied

Products

• CA Harvest Software Change Manager

Issue/Introduction

When executing the ./setup... command to install CAPKI on a Linux or Unix platform you may encounter an error message: 

./setup: Permission denied

 

Environment

Release : 14.0

Cause

We tried changing permissions to the /opt/CA/SharedComponents folder and the folder containing the installation files to 777

We tried executing from the root user account

We: 

Executed "ps -p $$" to check the current shell
Executed "uname -a" to check the current kernel version and bit-level
Executed "umask 0022" to set appropriate permissions
Executed "umask u-rwx,g-rws,o-rwx" to grant universal read/write/execute permissions
It changed the umask to 0000

None of these resolved the problem.

We executed "cat /etc/fstab" and found that the /tmp folder partition had a "noexec" setting on it preventing anything from being executed there.

Resolution

We moved the installation files out to a folder in another partition and from there the installation was able to succeed.