Error message "Interval must be between 2 and 24" appears on LiveUpdate configuration screen in SPE 9.0.0 console

Products

• Protection Engine for Cloud Services
• Protection Engine for NAS

Issue/Introduction

The user changed the Interval value of LiveUpdate using the xmlmodifier command.
The following page states that Allowed values is "Any numerical value in seconds". The user set a number (e.g. 3600) that satisfied the condition.

Configuring LiveUpdate to occur automatically in the Core server only mode
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3. In the LiveUpdate interval, specify the interval.
Command: xmlmodifier -s //liveupdate/Schedule/Interval/@value <value> liveupdate.xml Allowed values: Any numerical value in seconds. Default value: 7200
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However, when the LiveUpdate configuration screen is displayed on the Symantec Protection Engine ( SPE ) 9.0.0 console, the error message "Interval must be between 2 and 24" is displayed and the user is asked to change the value.

Environment

Protection Engine for Cloud Services 9.0.0 and later

Protection Engine for NAS 9.0.0 and later

Cause

The SPE 9.0.0 console has a limitation that "Interval must be between 2 and 24".

Resolution

If you have not installed SPE in "Core server only mode", i.e., if you also use the SPE 9.0.0 console to change SEP settings, please take this limitation into account when configuring, even if you use the xmlmodifier command.

In "Core server only mode", i.e., when the SPE 9.0.0 console is not used to change SEP settings, the Liveupdate interval may be set with the condition "Any numerical value in seconds."