Explorer display issue changing margin value options

Products

• CA Automic Applications Manager (AM)

Issue/Introduction

Changing Column margin Value Options on Table History from 5 to 20 keeps loading / does not display explorer.

Environment

Release : 9.4.1

Cause

Problem with changing margin value from 5 to 20.

Resolution

Known issue fixed in 9.5.0.

Workaround of resetting the margin value from the database side using query below helpes resolve issue. 

Select Options -> Tables -> History

Change the margin value from 5 to 20.  Click OK.

Logout and login again.  The backlog window cannot be displayed.

 

Additional Information

Workaround:

Run the below sql query

delete from aw_customer_columns where aw_user_name='SQLOPER'; commit;

Now log out and log back in and it will reset the column margin value to 5 and allow to display explorer .