Hide/show Clarity Menu links for specific group of users

Products

• Clarity PPM SaaS

Issue/Introduction

How can I hide or show some of the menu links (IT Service Management - Services) for a specific group of users?

Environment

Release : 16.1.1

Resolution

Menu links provided by Clarity, like the System-Restricted links, can not be deleted. In most cases you can only delete sections and links that you have created in Administration > Studio > Menu Manager > Application Menu.

To remove the System-Restricted links you can remove the corresponding access rights from the end-user access and this will remove the link from the Application Menu. For example removing the Asset, Product, and Service related rights below should remove the link from the menu for the user.

Asset

Product - Navigate

Service