Error connecting DLP Cloud Detector in CloudSOC

Products

• CASB Gateway

Issue/Introduction

In CloudSOC -> Settings -> Data Loss Prevention, the SMTP and ICAP detectors show the following error when choosing Connect System option:

 

 

Resolution

The Connect System is for a different type of detector. The Cloud DLP connectors for ICAP and SMTP do not need to connect. This option to Connect System will be removed from these detectors in a future update.

Verify the Detector is Active, and has the Green Circle under Status.