Custom Asset Data Class to Assign Various Owners to a Computer Asset Record
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Article ID: 266582
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Updated On:
Products
IT Management SuiteAsset Management SolutionAsset Management Suite
Issue/Introduction
How to assign up to two technical and two application owners to a computer's Asset record to identify responsible technical staff as needed?
Environment
ITMS 8.x
Asset Management Solution 8.x
Resolution
Navigate to Settings > All Settings > Notification Server > Resource and Data Class Settings > Data Classes
Create a new data class by right-clicking any folder and selecting New > Editable Data Class (you can create a new folder by right-clicking Data Classes if needed first)
Click the blue plus symbol to add new Attributes to the data class - in this example, we added four - Tech Owner 1, Tech Owner 2, App Owner 1, and App Owner 2.
In the pop-up window, enter the name of the Attribute (such as Tech Owner 1).
Select the Type drop-down and select Resource Foreign Key
Select the next drop-down and select User
If desired, select the Display order value (in this example, 1-4)
Click Ok
Click Save changes
On the left, click another data class or folder, and then reselect the new data class
Click the blue plus on the right side for the Resource type(s) using this data class section
Select Computer on the left side of the pop-up window and double click or highlight and click the > button to move it to the right side of the pop-up
Click Ok
Verify that Computer is now shown in the Resource type(s) using this data class section
Navigate to Manage > Computers
Select and right-click a computer and select Edit
Verify that the new data class is displayed (Note it can take some time for background processes to run before you will see the new fields)