Custom Asset Data Class to Assign Various Owners to a Computer Asset Record

Products

• IT Management Suite
• Asset Management Solution
• Asset Management Suite

Issue/Introduction

How to assign up to two technical and two application owners to a computer's Asset record to identify responsible technical staff as needed?

Environment

ITMS 8.x

Asset Management Solution 8.x

Resolution

Navigate to Settings > All Settings > Notification Server > Resource and Data Class Settings > Data Classes

• Create a new data class by right-clicking any folder and selecting New > Editable Data Class (you can create a new folder by right-clicking Data Classes if needed first)
• Click the blue plus symbol to add new Attributes to the data class - in this example, we added four - Tech Owner 1, Tech Owner 2, App Owner 1, and App Owner 2.
  • In the pop-up window, enter the name of the Attribute (such as Tech Owner 1).
  • Select the Type drop-down and select Resource Foreign Key
  • Select the next drop-down and select User
  • If desired, select the Display order value (in this example, 1-4)
  • Click Ok
• Click Save changes
• On the left, click another data class or folder, and then reselect the new data class
• Click the blue plus on the right side for the Resource type(s) using this data class section
  • Select Computer on the left side of the pop-up window and double click or highlight and click the > button to move it to the right side of the pop-up
  • Click Ok
• Verify that Computer is now shown in the Resource type(s) using this data class section
• Navigate to Manage > Computers 
• Select and right-click a computer and select Edit
• Verify that the new data class is displayed (Note it can take some time for background processes to run before you will see the new fields)