API Plans does not synchronize after upgrading from portal 3.5

Products

• CA API Developer Portal

Issue/Introduction

We have problem with API Plan synchronization. The Api Portal is reporting error on page of gateway proxy, that API Portal has XX API plans, however API gateway has 0 API.

The services on api gateway using api portal integration are failing due to missing api plans.

No further errors on api gateway and api portal are reported.

 

Environment

Release : 5.1

Resolution

The API plans where not updated because there was a old portalman service active on the gateway

The proxy gateway has two /portalman/* services active , one from the old portal 3.5 integration and one for the portal 5.1 integration  .

The portal 3.5 integration needs to be removed or disabled