PAM Client Error invoking main method

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

PAM Client not working for one end-user, getting the following error:

 

Environment

Release : 4.1.x

Resolution

There are multiple resolutions to this error:

• Go into our PAM Client java runtime folder  (example: C:\Program Files (x86)\CA PAM Client\runtime-1.8.0_352\bin) and run our java.exe with the -version option.

If you have Global Java Variables such as _JAVA_TOOLS_OPTIONS and JAVA_TOOLS_OPTIONS set pointing to a different version of Java on your workstation, they can affect our Client

Solution go into your Windows Environment variables and delete them.

• Inside the logs.log there is the following error presenting:

java.lang.UnsatisfiedLinkError: C:\Program Files (x86)\CA PAM Client\runtime-17.0.7_7\bin\javaaccessbridge.dll: Can't find dependent libraries     syserr.write [main]

If you see this error, it can be worked around by executing:

C:\Program Files (x86)\CA PAM Client\runtime-17.0.7_7\bin\jabswitch.exe -disable

it will be fixed in PAM 4.1.6