Immediate alerting not working in contact group

Products

• CA App Synthetic Monitor

Issue/Introduction

It has been noticed that immediate alerting not working when a contact is added in an alert group.

It is working fine when alert sent to individual email. (Issues is only when immediate alerting is selected)

Environment

Release : SAAS

Resolution

We found an edge case not captured in testing -- when a group member is set to immediately, they will not get an alert. We are working on a fix to go out early next week.  A fix was created and verified working fine by the customer.