What version of JavaScript is supported in CA Service Desk Manager 17.3 and 17.4?
Are there restrictions to use JavaScript in SDM HTMPL forms?
CA Service Desk Manager 17.3 and 17.4
JSON.parse() is in the SDM code as part of the Jquery library.
There is no JavaScript restrictions with SDM.
Reminder that customizations are out of scope for Broadcom Support