JavaScript support in HTMPL forms

Products

• CA Service Management - Service Desk Manager
• CA Service Desk Manager

Issue/Introduction

What version of JavaScript is supported in CA Service Desk Manager 17.3 and 17.4?

Are there restrictions to use JavaScript in SDM HTMPL forms?

Environment

CA Service Desk Manager 17.3 and 17.4

Resolution

JSON.parse() is in the SDM code as part of the Jquery library.

There is no JavaScript restrictions with SDM.

Additional Information

Reminder that customizations are out of scope for Broadcom Support