System Error When Reversing WIP Transaction From Create WIP Adjustment Page
Article ID: 265953
Updated On: 05-25-2023
Products
Issue/Introduction
Unable to reverse WIP transactions for a particular resource.
STEPS TO REPRODUCE:
1. Go to Classic UI > Home Menu > Financial Management > Create WIP Adjustment
2. Enter the required and needed fields for a resource having the issue
3.Filter for and checkmark the transaction to reverse(remove).
4.Click Reverse button.
Expected: Reversal should be available for 'Approve WIP Adjustment' page.
Actual: System error. Contact system administrator.
APP log shows:
ERROR 2023-05-12 21:42:03,261 [http-nio-80-exec-15] union.web (clarity:admin:sesion:reverseWIPAdjustments) Service Class exception: com.niku.xde.service.ServiceException: com.niku.xde.service.ServiceSelectedRowsetNotFoundException: The selected rowset at index 2 for the service method revmgr.modified.reverseWIPAdjustment was not found.
com.niku.union.web.WebException: com.niku.xde.service.ServiceException: com.niku.xde.service.ServiceSelectedRowsetNotFoundException: The selected rowset at index 2 for the service method revmgr.modified.reverseWIPAdjustment was not found.
at com.niku.xde.service.collaborator.ServiceWebCollaborator.processServiceRequest(ServiceWebCollaborator.java:582)
at com.niku.xde.service.collaborator.ServiceWebCollaborator.processRequest(ServiceWebCollaborator.java:132)
at com.niku.union.web.WebServiceRequestController.processServiceRequest(WebServiceRequestController.java:131)
at com.niku.union.web.WebFragmentController.processRequest(WebFragmentController.java:253)
at com.niku.union.web.WebActionController.processAction(WebActionController.java:1480)
at com.niku.union.web.WebActionController.processRequest(WebActionController.java:194)
at com.ca.clarity.uif.service.vxml.VXMLService.processRequest(VXMLService.java:458)
at com.ca.clarity.uif.UIServlet.service(UIServlet.java:83)
Environment
Release : 16.1.1
Resolution
Please open a case with Support to review the error and solution.
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