System Error When Reversing WIP Transaction From Create WIP Adjustment Page
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System Error When Reversing WIP Transaction From Create WIP Adjustment Page

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Article ID: 265953

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Updated On:

Products

Clarity PPM SaaS

Issue/Introduction

Unable to reverse WIP transactions for a particular resource.

STEPS TO REPRODUCE:

1. Go to Classic UI > Home Menu >  Financial Management   > Create WIP Adjustment
2. Enter the required and needed fields for a resource having the issue

3.Filter for and checkmark the transaction to reverse(remove).

4.Click Reverse button.

Expected: Reversal should be available for 'Approve WIP Adjustment' page.

Actual: System error. Contact system administrator.

APP log shows:

ERROR 2023-05-12 21:42:03,261 [http-nio-80-exec-15] union.web (clarity:admin:sesion:reverseWIPAdjustments) Service Class exception: com.niku.xde.service.ServiceException: com.niku.xde.service.ServiceSelectedRowsetNotFoundException: The selected rowset at index 2 for the service method revmgr.modified.reverseWIPAdjustment was not found.
com.niku.union.web.WebException: com.niku.xde.service.ServiceException: com.niku.xde.service.ServiceSelectedRowsetNotFoundException: The selected rowset at index 2 for the service method revmgr.modified.reverseWIPAdjustment was not found.
    at com.niku.xde.service.collaborator.ServiceWebCollaborator.processServiceRequest(ServiceWebCollaborator.java:582)
    at com.niku.xde.service.collaborator.ServiceWebCollaborator.processRequest(ServiceWebCollaborator.java:132)
    at com.niku.union.web.WebServiceRequestController.processServiceRequest(WebServiceRequestController.java:131)
    at com.niku.union.web.WebFragmentController.processRequest(WebFragmentController.java:253)
    at com.niku.union.web.WebActionController.processAction(WebActionController.java:1480)
    at com.niku.union.web.WebActionController.processRequest(WebActionController.java:194)
    at com.ca.clarity.uif.service.vxml.VXMLService.processRequest(VXMLService.java:458)
    at com.ca.clarity.uif.UIServlet.service(UIServlet.java:83)

 

 

Environment

Release : 16.1.1

Resolution

Please open a case with Support to review the error and solution.