Unable to deploy robots from OC

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We're in UIM 20.4.7. 

There's a server with DB, CAUIMServer (primary hub-robot), and Operator Console. 

We discovered two servers that are part of the UIM architecture, using the Discovery Wizard, WMI credential.

We want to deploy the robot to these servers but, it is failing. 

Here is the log message:

05122023 15:13:33,238 [attach_socket] DEBUG StAXXMLParser - Tag: robotip Value:  
05122023 15:13:33,238 [attach_socket] DEBUG StAXXMLParser - XML Tag 'username' 
05122023 15:13:33,238 [attach_socket] DEBUG StAXXMLParser - Tag: username Value: domain\user 
05122023 15:13:33,238 [attach_socket] DEBUG StAXXMLParser - XML Tag 'password' 
05122023 15:13:33,238 [attach_socket] DEBUG StAXXMLParser - XML Tag 'non_admin_user' May 12 15:13:33:238 [attach_socket, automated_deployment_engine] An exception occurred while processing a message from Socket[addr=/,port=,localport=]. May 12 15:13:33:238 [attach_socket, automated_deployment_engine] (120) Callback error, Exception in callback for public void com.nimsoft.ADE.probe.callbacks.xml.AutomatedDeploymentXMLImportCallback.importXMLFile(com.nimsoft.nimbus.NimSession,com.nimsoft.nimbus.PDS) throws com.nimsoft.nimbus.NimException: com.sun.xml.internal.stream.events.EndElementEvent cannot be cast to javax.xml.stream.events.Characters: com.sun.xml.internal.stream.events.EndElementEvent cannot be cast to javax.xml.stream.events.Characters 

 

Environment

Release : 20.4CU7

Cause

New feature

Resolution

There is a new feature in OC discovery deployment on 20.4CU7 to use non-administrator accounts. You have to use that when deploying when you do not use root or administrator.