Procedure to accept/reject enrollment requests by site admin
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Procedure to accept/reject enrollment requests by site admin

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Article ID: 265923

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Updated On:

Products

Support Portal Support Portal

Issue/Introduction

To accept/reject the following pending requests on the Broadcom Support Portal, a User Administrator can follow the steps below.

  • Registration / Site Id access 
  • Admin access
  • Fulfillment Dashboard Role 

Resolution

Login to the Broadcom Support Portal - My Dashboard 

  1. Click on My Tools and select Administration.



      2. Select the Registration Requests Tab. This will show all pending requests associated with a site. To process them, click on the Pencil Icon at the right     
          end.

 

      3.  It will show you the request details. Choose the option Reject or Approve


             

      4. The requester will receive a system-generated email about the status of their request.

 

Note: If you are unable to process a pending enrollment (or) not the correct person, then, please notify Broadcom Customer Care at the earliest for further assistance. 

Additional Information