Spectrum 22.2.7, 22.2.8, 22.2.9: Administration menu missing
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Spectrum 22.2.7, 22.2.8, 22.2.9: Administration menu missing

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Article ID: 265825

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Updated On:

Products

DX NetOps CA Spectrum

Issue/Introduction



The Spectrum install\owner or admin account does not have admin permissions into OneClick
 
The "administration" menu is missing/gone after logging in with a user that has admin rights.

 

Environment

Release: Spectrum 22.2.7 & 22.2.8 & 22.2.9

Cause

From catalina.out:

Error reading attributes for models in domain 0x1000000 : java.security.AccessControlException: access denied ("java.io.SerializablePermission" "enableSubclassImplementation")

Resolution

  • Defect DE566032 has been created for this problem
  • Engineering is reviewing (May 11, 2023)
  • Final Fix has been included in Spectrum 22.2.10

Additional Information

Workaround provided

1- Stop tomcat service;

2- Take a backup of the "SPECROOT/tomcat/bin/catalina.sh" file and put it in a place outside the spectrum directory structure.

3- Edit that file as below:

From:

JAVA_OPTS="-DOneClick -server -Xmx4096M -Xms4096M -XX:+UseG1GC -XX:G1HeapRegionSize=8M -XX:G1HeapWastePercent=5 -XX:MaxGCPauseMillis=800 -XX:SurvivorRatio=8 -Dsun.net.inetaddr.ttl=60 -XX:+HeapDumpOnOutOfMemoryError -Djava.awt.headless=true -Djavax.net.ssl.trustStore=$SPECROOT/custom/keystore/cacerts -Dfile.encoding=UTF-8 -Dorg.apache.coyote.USE_CUSTOM_STATUS_MSG_IN_HEADER=true

To: 

JAVA_OPTS="-DOneClick -server -Xmx4096M -Xms4096M -XX:+UseG1GC -XX:G1HeapRegionSize=8M -XX:G1HeapWastePercent=5 -XX:MaxGCPauseMillis=800 -XX:SurvivorRatio=8 -Dsun.net.inetaddr.ttl=60 -XX:+HeapDumpOnOutOfMemoryError -Djava.awt.headless=true -Djavax.net.ssl.trustStore=$SPECROOT/custom/keystore/cacerts -Dfile.encoding=UTF-8 -Dorg.apache.coyote.USE_CUSTOM_STATUS_MSG_IN_HEADER=true -Djdk.corba.allowInputStreamSubclass=true -Djdk.corba.allowOutputStreamSubclass=true"

4- Start tomcat service