Jasper Invalid license

Products

• CA Identity Manager

Issue/Introduction

Seeing the following error while accessing Jasper server 

"Invalid License" jasperserver.license was not found

Please contact Jaspersoft Technical Support

 

Environment

Release : Jaspersoft 8.1 and 8.2

Cause

Due to missing license file 

Resolution

1) Located Jasperserver.license file under Jasper installation package


It can also be found under the user that did the original installation in a folder similar to: C:\Users\install_user\

2) Copy and place the jasperserver.license in Windows\system32\config\systemprofile folder and restarted the tomcat engine.