Error message issued when perform update the scheduled CA application

Products

• CA Workload Automation DE

Issue/Introduction

Error message issued when performing update on the scheduled CA application flow, then can't perform any update, have to force complete the CA application.

 [Fri May 05 12:18:07 UTC 2023] [dseries] - The command COMPLETE for job TESTAPPLICATION.2.TESTJOB cannot be issued because a reason for the command was not specified.
[Fri May 05 12:24:01 UTC 2023] [dseries] - Retrieve SUNDRY WorkstationUserProfile.SCHEDMASTER.xml
[Fri May 05 12:28:24 UTC 2023] [dseries] - MGRMSG . . . . TESTJOB/TESTAPPLICATION.2/MAIN ACTION COMPLETE
[Fri May 05 12:28:24 UTC 2023] [dseries] - The command COMPLETE for job TESTAPPLICATION.2.TESTJOB cannot be issued because a reason for the command was not specified."

Environment

Release : 12.3

Cause

Identified that the Application property has check box enabled for;

"Required Reason for job commands"

 

Resolution

If an Application has below setting checked "Required Reason for job commands". the "Reason" field in the job is mandatory.

And either complete or reset

If no Reason is specified, you will expect to see these messages:

Please uncheck the box for specifying reason to avoid this feature.

To avoid those messages need to checkout the checkbox for "Required Reason for job commands"