Parenthesis in resource name causes issues when used in Conversations
search cancel

Parenthesis in resource name causes issues when used in Conversations

book

Article ID: 265572

calendar_today

Updated On:

Products

Clarity PPM On Premise Clarity PPM SaaS

Issue/Introduction

Once there is a special character in the name of the resource, it produces the conversation and the ID code of the user. 

Steps to Reproduce: 

  1. In Classic View
  2. Go to Administration>>Resources
  3. Create new resource - Last Name with parenthesis-EX- User (MUX)
  4. Go to Modern UX
  5. Open a project
  6. Add this user to the staff
  7. Create a task
  8. Select the task and Details flyout
  9. Select Conversation
  10. tag the user you have just created
  11. Click post
  12. Everything looks correct
  13. Click Details and then go back to Conversations

Expected Results: It still looks correct with just the name showing along with the message

Actual Results: You see class, type along with the resource internal ID

Environment

Release : 16.0.3+

Cause

DE69819

Resolution

Fixed in 16.1.3