Enabling Sybase Monitoring Error: "Message String: Login failed."

Products

• DX Unified Infrastructure Management (Nimsoft / UIM)

Issue/Introduction

We are enabling the Sybase monitoring for a Windows server, and we are getting the below error.

Connection test to PBI failed with: This routine cannot be called since an asynchronous operation is currently pending.

PBI = Sybase Power BI Desktop/encryption

Environment

Release: DX UIM: 20.4

Component: sybase 4.32

Resolution

Currently, on Windows platform sybase probe does not support this enhanced encryption functionality.