Unable to log in to Chorus Software Manager

Products

• CHORUS SOFTWARE MANAGER

Issue/Introduction

When logging in to Chorus Software Manager I get three error windows.

1) First is a UI Session Exception - Password exception has occurred

2) Second is a 500 the call failed on the server; see server log for details

3) Third is a MMU1002E Your session is no longer valid.  You will be logged out.

Environment

Release : 6.0

Resolution

Remove ALL cookies, not just from Broadcom. This will fix it. The CSM EOL is June 30, 2023.