After keystore update or new install - AWI - No connection to the following CPs could be established

Products

• CA Automic Workload Automation - Automation Engine
• CA Automic One Automation

Issue/Introduction

After a new installation of Automic, AWI, or an update to the keystore used by the JCP and/or certificate used by the AWI, the following message appears when attempting to login:

Connection to the AE system not possible.
No connection to the following CPs could be established:
automic.server:8443

This is with a self-signed certificate

Environment

Release : 21.0.5

Resolution

The trustedCertFolder= setting in the AWI uc4config.xml file needs to point to the directory where the certificate is located.