Custom User Field Filtering errors

Products

• Rally SaaS

Issue/Introduction

In our subscription, we have a custom field called c_ThemeDeliveryOwner which is a single select User dropdown. It is intended to be used at the Theme level (the 3^rd level up in the Portfolio Item hierarchy).

 

When using the field in a filter while querying at the Theme level, the WSAPI returns data as expected. Example:

 

https://rally1.rallydev.com/slm/webservice/v2.0/portfolioitem/theme?query=(c_ThemeDeliveryOwner%20=%20%22/user/<USER_OID>%22)

 

Returns:

 

{"QueryResult": {"_rallyAPIMajor": "2", "_rallyAPIMinor": "0", "Errors": [], "Warnings": [], "TotalResultCount": 2, "StartIndex": 1, "PageSize": 20, "Results": …..}

 

However, when querying lower level portfolio items (Features or Iterations), using this field with a Parent prefix throws an error. Example:

 

https://rally1.rallydev.com/slm/webservice/v2.0/portfolioitem/Iteration?query=(Parent.c_ThemeDeliveryOwner%20=%20%22/user/<USER_OID>%22)

 

Returns:

 

{"QueryResult": {"_rallyAPIMajor": "2", "_rallyAPIMinor": "0", "Errors": ["Could not read: could not read all instances of class com.f4tech.slm.domain.PortfolioItem for class PortfolioItem"], "Warnings": [], "TotalResultCount": 0, "StartIndex": 1, "PageSize": 20, "Results": []}}

 

This type of filtering works with all other types of custom fields. There must be something different with the way custom User dropdown fields are implemented in the backend?

 

Environment

Release : SAAS

Resolution

 

Instead of: Parent.c_UserDDL = "XXX". Where XXX is the internal user number.

 use: Parent.c_UserDDL.UserName = "UUU". Where UUU is the user's User Name.