SSO to Jasper not working post migration from centos 6 vApp (14.4 ) to centos8

Products

• CA Identity Suite

Issue/Introduction

We have recently migrated to new centos 8 vApp (14.4 ) from centos6 (14.2). Since then the SSO to jasper is not working. We use federation partnership with ADFS.

Looking at the smtracedefault log:

 

[03/03/2023][11:36:55.670][11:36:55][3052][3584][SmDsUser.cpp:433][CSmDsUser::GetProp][][][][][][][][][][][][][][][][][][][PropName 'sAMAccountName' for user 'uid=12345,ou=People,ou=1234,ou=US,ou=im,ou=ca,o=com' in dir 'vapp1'][][Start of call GetUserProp.][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][]

[03/03/2023][11:36:55.670][11:36:55][3052][3608][CServer.cpp:1956][CAgentMessageHandler::HandleInput][][][][][][][][][][][][][][][{IPADDRESS}][60014][][][][][Enqueuing a Normal Priority Message, from IP {IPADDRESS} with Port No 60014. Current count is 1][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][]

[03/03/2023][11:36:55.670][11:36:55][3052][4224][CServer.cpp:1514][ThreadPool::Run][][][][][][][][][][][][][][][{IPADDRESS}][60014][][][][][Dequeuing a Normal Priority message, from IP {IPADDRESS} with Port No 60014. Current count is 0][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][00:00:00.000000][]

[03/03/2023][11:36:55.670][11:36:55][3052][4224][CServer.cpp:2436][CAgentMessageHandler::DoWork][][][][][][][][][][][][][][][{IPADDRESS}][60014][][][][][Client closed connection on session #334596][][][][][][][][][][][][][334596][][][][][][][][][][][][][][][][][][][][][][][][][]

[03/03/2023][11:36:55.670][11:36:55][3052][4224][CServer.cpp:3222][CAgentMessageHandler::HandleClose][][][][][][][][][][][][][][][{IPADDRESS}][60014][][][][][Ending client session #334596][][][][][][][][][][][][][334596][][][][][][][][][][][][][][][][][][][][][][][][][]

[03/03/2023][11:36:55.670][11:36:55][3052][3584][SmDsLdapConnMgr.cpp:1212][CSmDsLdapConn::SearchExts][][][][][][][][][][][][][][][][][][][][][LDAP search of sAMAccountName=* took 0 seconds and 0 microseconds][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][]

[03/03/2023][11:36:55.670][11:36:55][3052][3584][SmDsUser.cpp:435][CSmDsUser::GetProp][][][][][][][][][][][][][1][][][][][][][][Return from call GetUserProp.][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][]

[03/03/2023][11:36:55.670][11:36:55][3052][3584][SmDsUser.cpp:454][GetProp][][][][][][][][][][][][][][][][][][][][][Property 'sAMAccountName' for user 'uid=12345,ou=People,ou=1234,ou=US,ou=im,ou=ca,o=com' added to cache][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][][]

Environment

Release : 14.4

Resolution

 

Had to switch and samaaccountname with uid