Download schedule is not restored after restoring configuration recovery file of LiveUpdate Administrator

Products

• Endpoint Protection

Issue/Introduction

You re-installed LiveUpdate Administrator (LUA) and imported the configuration recovery file that was taken before re-install LUA but download schedule was not restored.

In LUA Event Log, "Failed to import 1 schedule(s) from file: <recovery file name>." event was logged.

lua-application.log:

2021-03-16 10:48:03,225 [http-nio-7070-exec-17] ERROR importexport.DownloadDistributionScheduleConfigHandler [] - *****Error Importing LuaSchedule : <schedule task name> *****
java.lang.NullPointerException: null
    at java.sql.Timestamp.compareTo(Timestamp.java:427) ~[java.sql:?]
    at java.sql.Timestamp.after(Timestamp.java:409) ~[java.sql:?]
    at com.symantec.lua.importexport.DownloadDistributionScheduleConfigHandler.importConfig(Unknown Source) [classes/:?]
    at com.symantec.lua.importexport.ImportExportManager.importLUAConfig(Unknown Source) [classes/:?]
    at com.symantec.lua.importexport.ImportExportManager$$FastClassBySpringCGLIB$$620582d8.invoke(<generated>) [classes/:?]
    at org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:204) [spring-core-4.3.5.RELEASE.jar:4.3.5.RELEASE]
    at org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:721) [spring-aop-4.3.5.RELEASE.jar:4.3.5.RELEASE]
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:157) [spring-aop-4.3.5.RELEASE.jar:4.3.5.RELEASE]
    at org.springframework.transaction.interceptor.TransactionInterceptor$1.proceedWithInvocation(TransactionInterceptor.java:99) [spring-tx-4.3.5.RELEASE.jar:4.3.5.RELEASE]
    at org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:282) [spring-tx-4.3.5.RELEASE.jar:4.3.5.RELEASE]
    at org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:96) [spring-tx-4.3.5.RELEASE.jar:4.3.5.RELEASE]
    at org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:179) [spring-aop-4.3.5.RELEASE.jar:4.3.5.RELEASE]
    at org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:656) [spring-aop-4.3.5.RELEASE.jar:4.3.5.RELEASE]
    at com.symantec.lua.importexport.ImportExportManager$$EnhancerBySpringCGLIB$$8f63ceca.importLUAConfig(<generated>) [classes/:?]
    at com.symantec.lua.presentation.importexport.ImportExportController.executeImport(Unknown Source) [classes/:?]
    ...

Resolution

Re-create download schedule if you encounter this problem.

Engineering team investigated the issue, but concluded that the import function needed to be redesigned to address this issue. This document will be updated when a solution becomes available.

Additional Information

LIVEUA-78