Malware detection for Mobile Device Information Provider reported by SEP Mobile on Android

Products

• Endpoint Protection Mobile

Issue/Introduction

Shortly after installing SEP Mobile on an Android device, the Mobile app reports a malware detection for Mobile Device Information Provider.  This has been observed on new devices, and in some cases the Mobile Device Information Provider app is considered a bundled part of the OS, meaning the end user cannot remove it.  

Environment

SEP Mobile on Android devices

Cause

This has been determined to be a False Positive detection, and will be whitelisted.  

Resolution

The whitelisting update to resolve this False Positive is expected to release on May 3rd, 2023.