corrupted national characters

Products

• CA Identity Suite

Issue/Introduction

We have recently added Microsoft 365 endpoint for testing and found out, that national characters are always corrupted.

Environment

Release : 14.4

Resolution

Go to connector configuration file in path c:\Program Files (x86)\CA\Identity Manager\Connector Server\jcs\conf\override\o365\

Make copy of SAMPLE.connector.xml to connector.xml and set this for true:

<!-- Enable/Disable utf8 support. powerShell 3.0 or greater is needed when set to "true" -->

  <property name="utf8Support">

<value>true</value>

 </property>

 

After restart of JCS - problem was solved.