Error during VNA 22.2.6 installation

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Error during VNA 22.2.6 installation

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Article ID: 264886

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Updated On:

Products

Virtual Network Assurance

Issue/Introduction

Received the following error during the VNA 22.2.6 installation.

/optCA/MySql/bin/mysql: error while loading shared libraries: libtinfo.so.5: cannot open shared object file: No such file or directory.

Error updating MySql database

A problem occurred during the installation (install directory not deleted). Backing up to /root/vna_22.2.6/CA_VNA_Install_bak

…………

Additional errors seen by capturing the install using ‘script’ command:

script /tmp/install.txt

bash -x install.sh

…………………..

+ pushd /opt/CA/VNA/liquibase

/opt/CA/VNA/liquibase ~/vna_22.2.6

+ ./liquibase --logLevel=severe --driver=com.mysql.cj.jdbc.Driver --classpath=../wildfly/modules/com/mysql/main/mysql-connector-java-commercial.jar --changeLogFile=../schema/vna.db-master.xml --defaultsFile=../schema/liquibase.properties '--url=jdbc:mysql://localhost:3306/hostname?createDatabaseIfNotExist=true&serverTimezone=Etc/GMT' --username=root --password=admin update

+ '[' 1 -ne 0 ']'

+ log 'Error updating MySQL database'

+ echo Error updating MySQL database

Error updating MySQL database

…………….

The last packet sent successfully to the server was 0 milliseconds ago. The driver has not received any packets from the server.

liquibase.exception.CommandExecutionException: liquibase.exception.LiquibaseException: Unexpected error running Liquibase: liquibase.exception.DatabaseException: liquibase.exception.DatabaseException: Connection could not be created to jdbc:mysql://localhost:3306/hostname?createDatabaseIfNotExist=true&serverTimezone=Etc/GMT with driver com.mysql.cj.jdbc.Driver. Communications link failure