Unable to add a specific Report Schedule for an AAI Insight report

Products

• Automation Analytics & Intelligence

Issue/Introduction

When trying to schedule an AAI Web Based Insight report, the email never gets sent.

When looking at the web browser's Developer Tools by right clicking in the browser and selecting Inspect, and going to the Network tab and sorting by the higher status code, you may see a 400 error.

 

If you click on the details of the 400 code and look at the response, you may see a message like:

{"error":[{"errorCode":"error.invalid.chars","field":"baseOutputFilename"}]} 

 

Environment

Release : 6.4.3

Resolution

This error will occur if the "Attachment File" name has parenthesis in it like below:

In order to schedule the report, remove the ( ) from the Attachment File name, and it should allow you to schedule the report without error.