Users are reporting, wcc console is very slow at times when EEM is using Siteminder

Products

• Autosys Workload Automation

Issue/Introduction

Users are reporting there is slowness, we have increased the cpu's and memory and oracle db too increased the memory. EEM is using Siteminder for users.

 

Environment

Release : 12.1

Resolution

In EEM, the Siteminder needs to use ldap to load in the users.

Ldap Team adds a new Ldap group (autosys-users) with all of their users into Ldap that will using WCC and AutoSys

Log into EEM and go to Configure->User Store->LDAP Attribute Mapping and added a new Mapping Name of autosys-users with the User Search Filter of:

(&(objectClass=user)(!(objectClass=computer)(memberof=CN=autosys-user,OU=Applications,OU=Groups,DC=<your company>,DC=com))

and the User Authenication Filter of:

(&(objectClass=user)(!(objectClass=computer)(memberof=CN=autosys-user,OU=Applications,OU=Groups,DC=<your company>,DC=com))(sAMAccountName=

Leave the Group Search Filter to be:

(objectClass=group)

Click on the Save As button and entered autosys-users for the name.

 

If you are not using your ldap global groups in your Manage Access policies in EEM, then do the following:

Go to the Group Configuration link. Change the following values in the Global Group Configuration area:

Set Group Resolution Level: to be Do not resolve groups

Uncheck the check box next to Enable Group Cache

Then clicked on the Save button.

Go to Configure->User Store->User Store. Click on the link to your siteminder and update the Attribute Map: to be autosys-users and click on the Save button.