error 193: 0xc1 while starting the CA-Unicenter CCI Services on Windows

Products

• Autosys Workload Automation

Issue/Introduction

CA-Unicenter CCI service failed to start with below error in Services Window:

Windows could not start the CA-Unicenter (Transport) service on Local Computer
Error 193: 0xc1

Environment

Release : 12.0

Cause

Noticed a file named "Program" on the E Drive (where Autosys is installed) that was preventing the services from starting. This file was put there after the last time the server was rebooted which is why the issue didn't occur until the latest reboot of the server.

Resolution

Deleted the file "Program" and service started successfully.

 

Additional Information

With the real folder name being "program files" and as these are older windows modules, presence of a file/folder called program could throw Windows into a weird state, and that explains about the error message  "%1 is not a valid Win32 application."