When searching in Investigate module, date range gets reset to a random custom date range.

Products

• CASB Security Advanced

Issue/Introduction

When using the Investigate module to search for information, you may find that the date range settings get reset unexpectedly to a random custom date range.

Cause

This issue can be caused by browser cache and cookies that are storing outdated information.

Resolution

To resolve this issue, you should clear the cache and cookies from your browser.

Once you have cleared your browser's cache and cookies, try using the Investigate module again and see if the issue persists. If it does, please contact our support team for further assistance.