Warning when trying to configure CASB in Cloud Management Portal (CMP)

Products

• CASB Securlet SAAS
• CASB Advanced Threat Protection
• CASB Audit
• CASB Gateway
• CASB Gateway Advanced
• CASB Security Advanced
• CASB Security Advanced IAAS
• CASB Security Premium
• CASB Security Premium IAAS
• CASB Security Standard
• CASB Securlet IAAS
• CASB Securlet SAAS With DLP-CDS

Issue/Introduction

When trying to configure CASB in CMP the following warning is displayed:

Warning Cannot configure CASB service as primary domain is not configured for this environment. Contact support for assistance.

Resolution

Open a case with technical support and provide CASB SaaS serial number.