Unable to update services on OI
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Unable to update services on OI

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Article ID: 264266

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Updated On:

Products

DX OI SaaS

Issue/Introduction

When I try to update a service an error with the following text appears:

"Error updating service
An error has occurred saving this service"
 
 

Environment

Release : SAAS

Resolution

We found the problem was the weight setting for the Sub Services were not adding to 100%.

 

Once the weight was set to 100%, customer was able to save the service.